Support & EHR

Software Support for The Medical Manager®

High-Quality Service from Senior Technicians

You Have Options

Users of The Medical Manager® have options when it comes to sourcing software support and a claims clearinghouse. Our team of senior technicians has worked with The Medical Manager and a variety of EDI vendors since the early eighties. We are the partner of choice for thousands of providers nationwide who want a more immediate, higher-quality and personalized approach to issue resolution.

Getting More for Less

Practices of all sizes, medical specialties and locations count on us to deliver quick response times, quality customer service and go- forward guidance on governmental mandates – all for at least 20% less than what they pay to a corporate call center. In addition, our clients can enroll with an innovative online clearinghouse that reduces the administrative billing burden so both payer and patient payments arrive faster.

Interfacing The Medical Manager to a Best-of-Breed EHR

Don’t jeopardize cash flow by replacing The Medical Manager with an electronic health record that doesn’t have an equally strong financial system behind it. There are many fully certified EHRs that seamlessly interface with The Medical Manager so you can protect your investment and safeguard cash flow. We can suggest which EHRs to evaluate based on your medical specialty and technical preferences. We can also assist with the interface, system setup, project management and putting processes in place to help you achieve meaningful use.

EHR Frequently Asked Questions

What is “meaningful use” of an Electronic Health Record (EHR)?
  1. The use of a certified EHR in a meaningful manner, such as e‐prescribing.
  2. The use of certified EHR technology for electronic exchange of health information to improve quality of health care.
  3. The use of certified EHR technology to submit clinical quality and other measures.
Simply put, "meaningful use" means providers need to show they're using certified EHR technology in ways that can be measured significantly in quality and in quantity.

What is EHR certification and why should I care about it?

According to the Centers for Medicare and Medicaid Services (CMS), EHRs deliver benefits only when the information and the EHR are standardized and “Structured” in uniform ways, just as ATMs depend on uniformly structured data. Therefore, the “meaningful use” approach requires identification of standards for EHR systems. Certification, which has been coordinated by a national office, ensures that vendors can send and receive standardized data. This assures physicians that they are purchasing a product that will connect properly to other providers in the health system. Certification verifies that the EHR vendor meets national requirements.

Can I keep Medical Manager and achieve EHR Meaningful Use?

Yes, there is a pathway to achieve meaningful use by keeping Medical Manager and interfacing a certified EHR to it. This is a good strategy for practices wishing to protect their investment in Medical Manager versus replacing it with a fully‐integrated EHR and practice management system that would likely require a sizable investment, entail a data conversion and cause the business‐users on staff to be re‐trained on a new product.

I was told I “need” to upgrade to use an EHR and be ready for Meaningful Use. Is that true?

No, you can achieve meaningful use without an upgrade to Medical Manager. Depending on the version of the software used, it is possible to interface an electronic health record to it.

Which EHRs will work with Medical Manager?

There are many “stand alone” EHR Solutions that interface with Medical Manager but it’s important to insure you select and implement one that is certified and engineered to work well with Medical Manager. Explore your options to a best‐of‐breed, certified EHR that will allow you to meet governmental regulations and take advantage of stimulus incentives.

Is there a way for my billing service to keep using Medical Manager and offer EHR to its clients?

Yes, there are options for a Billing Service using Medical Manager to offer a certified EHR Solution to their customers that connect to the Medical Manager System and create enhanced workflows.

How do I protect my investment in Medical Manager?

Keep it! Years or even decades ago, you made a smart investment in the one of the then‐leading practice management systems on the market. This is a proven financial system that has performed time and again as the very heart of your practice cash flow. So, keep it and be sure to surround it with other reliable third‐party tools to make it operate optimally. These sorts of tools include a claims clearinghouse with a variety of real‐time revenue cycle management services, a certified electronic health record (EHR), a custom reporting and ad‐hoc analytics tool and an updated and secure infrastructure.

What do I do to get started?

Contact the Medical Manager specialists from Harmony Healthcare IT to learn what it takes to become ICD-10 compliant or to achieve meaningful use with an EHR: or (800)-781-1044, Ext. 138.

Medical Manager Support Services
  • Help Desk Assistance
  • Online or Onsite Training
  • Formatting & Programming
  • Operating System Support
  • HL7 Integration Services
  • Data Archival & Conversions
  • Disaster Recovery & Data Vaulting

Software Support for Medical Manager

Getting Started

Transition your support services by calling us at 800.781.1044 or

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